Skills
Coaching > Credit Repair? > Risk Assessment
10+ Years
Office and Administration > Quality Assurance
10+ Years
Team Leadership
2-5 Years
Health Insurance
10+ Years
Experience highlights
Assistant Manager, Underwriting
GREAT EASTERN LIFE ASSURANCE COMPANY LTD.
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April/2023
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Present
Underwrote life, health, critical illness, disability income and accident insurance. Made underwriting decisions based on medical and financial information. Communicated decisions to financial planners and escalated cases to reinsurers.
Senior Life Insurance Underwriter – John Hancock North America
MANULIFE BUSINESS PROCESSING SERVICES
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October/2011
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Present
Evaluated individual life insurance applications using underwriting authority. Reviewed medical records and supporting evidence to assess insurability and risk classification. Provided peer feedback on underwriting decisions and guideline application.
Team Leader – Canadian Group Benefits (Health and Dental Claims)
MANULIFE BUSINESS PROCESSING SERVICES
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September/2009
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Present
Managed healthcare claims operations and supported team members. Monitored quality, productivity, and operational performance metrics.
Medical Claims Adjudicator – Canadian Group Benefits
MANULIFE BUSINESS PROCESSING SERVICES
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July/2008
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Present
Adjudicated high-volume health and dental claims based on plan provisions. Reviewed documentation and requested additional information when necessary.
