Quality and Operations Specialist

Verified

$7/hr

Message Bookmark

Outline

Looking for Full-Time work (10 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Quality and Operations professional with extensive BPO experience in Quality Assurance, Financial Services, Customer Service, Sales and Process Improvement. Strong communication and problem-solving skills, detail-oriented and analytical.

Skills & Experience

Skills

Banking and Finance 5-10 Years

Customer Service Representative 10+ Years

Quality Assurance (QA) 2-5 Years

Sales Consultant 1-2 Years

Experience highlights

Quality Analyst

Royal Caribbean International · November/2024 – Present

• Conducted quality evaluations and audits to ensure compliance with company standards.
• Prepared performance reports and provided feedback to improve customer interactions.
• Collaborated with management teams to identify process improvements.

Inbound Sales Agent

Royal Caribbean International · November/2023 – Present

Education Consultant

TestingMom.com · December/2022 – Present

Payroll and Billing Coordinator

Zentar UK Limited · November/2019 – Present

Compliance Officer

Zentar UK Limited · August/2019 – Present

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In