Virtual Assistant | Salesforce Admin | Technical Coordinator

Verified

$6/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I’m a skilled professional with experience as a Virtual Assistant, Salesforce Administrator, Technical and Customer Support Specialist Skills

Skills & Experience

Skills

Customer Support > Technical Support 5-10 Years

Technical support 5-10 Years

Virtual Assistance 2-5 Years

Salesforce CRM Management 5-10 Years

Experience highlights

Technical Coordinator

Cleer.Tax · February/2023 – Present

Set up and manage staff access to accounts, systems, and platforms.
Remove access for inactive employees.
Assist in planning and coordinating technical projects.
Troubleshoot and resolve technical issues.
Keep accurate records of technical work and project progress.
Ensure necessary tools, software, and equipment are available.
Monitor systems for proper functionality and compliance.
Train staff on new systems and tools.

Salesforce Administrator / IT Helpdesk -

Solgen Power · March/2022 – Present

Respond to tickets in Salesforce and ServiceNow.
Update customer records in Salesforce, MS Office, ServiceNow, and RingCentral.
Manage user onboarding and offboarding in Salesforce, MS Office, ServiceNow, and RingCentral.
Customize Salesforce settings, including users, roles, profiles, accounts, contacts, and layouts.
Provide technical support for system setup, maintenance, and troubleshooting.

Virtual Assistant

TaskBuild / GoldRush Energy Solutions · April/2019 – Present

Set up solar energy monitoring using Enphase and SolarEdge.
Update customer records and add leads in the CRM.
Manage calendars, schedule appointments, and organize meetings.
Handle emails, sort important messages, and keep inboxes organized.
Perform data entry, file management, and document creation.
Research topics and gather information as needed.
Create customer spreadsheets, documents, and knowledge base content.

Virtual Assistant -

Uplevel Solutions · May/2018 – Present

Prepare and send out e-mail newsletters
Social Media Management - Linkedin, Twitter, FB, Instagram
Update Customer records in CRM
Input Records/Leads in CRM
Organize calendars, appointments, and meetings for clients
Respond to emails, filter important messages, and manage inboxes
Perform tasks like data entry, file management, and document creation

Freelance Salesforce Administrator

Skioto Ltd. · October/2017 – Present

Configure and manage Salesforce editions.
Set up workflow rules, approval processes, email alerts, and field updates.
Customize user roles, profiles, sharing rules, record types, and page layouts.
Work with Salesforce standard objects like Accounts, Contacts, Leads, and Reports.
Create custom objects, fields, tabs, and components.
Build custom reports and dashboards based on business needs.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In