Outline
Looking for Full-Time work (8 hours/day) at $4/hour
Postgraduate Degree
English proficiency Conversational
Professional Summary
Hi! I’m Loudevin Aleria, an IT Support Specialist with experience in technical troubleshooting, system maintenance, and end-user support, combined with hands-on email-based customer support in retail.
I have practical experience in desktop support, network troubleshooting, ticketing systems, and CRM tools, as well as resolving customer inquiries, order/account issues, and escalations with professionalism and attention to detail.
Skilled in multitasking, adaptability, and time management, I aim to contribute to a forward-thinking organization while growing my technical and customer experience expertise.
Core Skills: Desktop & IT Helpdesk Support, Email Customer Support, Ticketing & Documentation, Software Installation, Customer Issue Resolution, Attention to Detail
Tools & Technologies: Windows OS, Active Directory, Remote Desktop Tools, Ticketing Systems, CRM Tools
💬 Open to: IT Support, Helpdesk, Customer Support, and Email Support roles
Skills & Experience
Skills
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