Skills
Technical Support, Cold Calling, Lead Qualifier, Telemarketing, Appointment Setting
5-10 Years
Merchandising Coordinator
6 Months to 1 Year
Experience highlights
Merchandising Assistant
Moda Operandi
·
May/2024
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Present
Monitoring stock levels, preparing purchase orders, and ensuring proper documentation.
Preparing sales reports, analyzing sales records, and creating weekly and seasonal reports.
Requesting product samples, arranging displays on website, and monitoring product shoots.
Creating purchase orders and templates for management proposals.
Networking with vendors and coordinating with them.
Cold Caller / Appointment Setter
Innovatask
·
January/2024
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Present
Identifying and researching potential leads, initiating contact to introduce products or services, and following up to nurture relationships and move leads through the sales process.
Effectively communicate the value proposition, handle objections, and maintain accurate records in CRM systems to track progress and optimize future interactions.
Consistent outreach and relationship-building are essential for success in converting leads into customers.
Real Estate Appointment Setter
Zuma
·
September/2022
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Present
Conduct outbound calls to prospective clients, effectively communicating the benefits and features of available real estate properties.
Schedule appointments for property viewings, ensuring a seamless and efficient process for both clients and real estate agents.
Maintain a database of client interactions and appointments, updating information accurately and in a timely manner.
Team Manager
AT&T USA | VXI GLOBAL SOLUTIONS
·
November/2021
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Present
Provide effective leadership and direction to the team, fostering a collaborative and positive work environment. Guide team members in achieving their individual and collective goals.
Oversee and coordinate project activities, ensuring deadlines are met and deliverables are of high quality. Allocate resources efficiently, delegate tasks, and monitor progress to ensure successful project completion.
Facilitate clear and open communication within the team and with other departments.
Customer Service Representative
AT&T USA | VXI GLOBAL SOLUTIONS
·
November/2018
–
Present
Interact with customers through various channels, such as phone, email, or chat, to address inquiries, resolve issues, and provide information in a courteous and timely manner.
Efficiently and effectively resolve customer concerns by understanding their needs, navigating company policies, and offering appropriate solutions or escalating issues when necessary.
Accurately document customer interactions, feedback, and solutions in the company's database.