Medical Virtual Assistant | Prior Auth | Ins Verification | Admin Tasks

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Associate Degree

English proficiency Conversational

Professional Summary

Prior Auth Specialist | Eligibility and Benefits | Patient Intake | Scheduler | Customer Service

Skills & Experience

Skills

Customer Support 1-2 Years

Customer Support > Insurance > Medical Insurance 2-5 Years

Customer Support > Insurance > Prior Authorization 2-5 Years

Virtual Assistance 2-5 Years

Patient Care Coordinator 1-2 Years

Appointment Setter and Scheduler 1-2 Years

Experience highlights

Authorization and Insurance Verification Specialist

ISLEEP HST · March/2024 – Present

• Submit authorization requests for DME rentals and purchases via the portal, by phone, or by fax.
• Contact the insurance company to determine authorization requirements for HCPCS codes.
• Verify the patient’s benefits and eligibility through the portal or by speaking with an insurance representative.
• Review documents for validity and compliance, ensuring that information from the prescription, sleep study, or face-to-face notes is accurate and complete.

Appointment Scheduler

Achilles Foot and Ankle · February/2023 – Present

•Assist podiatrists and nurse practitioners with managing their calendars by scheduling, canceling, or rescheduling appointments.
•Enter new patient information into the EHR (TEBRA) and ensure all details are accurate. Obtain and verify the patient’s active insurance information.
•Respond to patient inquiries regarding appointment schedules, office locations, accepted insurance plans, and provider availability via phone, text, and/or email.

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