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Mark Kevin V.

VIRTUAL ASSISTANT | ADMINISTRATIVE & CUSTOMER SUPPORT SPECIALIST

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

I am an organized, proactive, and results-driven Virtual Assistant with over 8 years of diverse experience across administrative support, human resources, and business operations. From managing day-to-day business logistics to handling high-volume corporate documentation and customer inquiries, I help busy entrepreneurs and growing businesses save time and run smoothly. I am highly adaptable and proficient in Microsoft Office, Google Workspace, Slack, and Trello. Let me handle your back-office tasks so you can focus on scaling your business.

Skills & Experience

Skills

Business Owner 1-2 Years
HR & Administrative Support 2-5 Years
Data entry , Email and calendar management Scheduling appointments and meetings , file organization ,Travel planning and coordination 2-5 Years
Recruitment & Applicant Screening 2-5 Years
customer associate 1-2 Years
Record & Data Management 2-5 Years

Experience highlights

Customer Service Associate | Burger Boys
Burger Boys · February/2023 – Present
As a Customer Service Associate at Burger Boys (2023–2024), I provided high-quality service in fast-paced operations. I handled guest inquiries efficiently. I resolved complaints with a professional, solution-oriented approach. My efforts ensured consistent customer satisfaction.
Restaurant Owner
Samgyup Sa Dagat · November/2021 – Present
As the Owner of Samgyup Sa Dagat (2021–2023), I managed all day-to-day business operations, scheduling, and logistics. I oversaw inventory control, negotiated with vendors, and maintained precise financial records. Additionally, I drove business growth by providing responsive communication to ensure exceptional customer satisfaction.
Administrative Aide IV
East Avenue Medical Center · October/2016 – Present
As an Administrative Aide IV at East Avenue Medical Center (2016–2020), I provided operational support within the Human Resource Management Office. I managed confidential employee records, drafted official reports, and prepared business correspondence. Additionally, I coordinated internal departmental communications and streamlined administrative tasks for the recruitment process.
Receptionist
North Shore Inn · August/2015 – Present
As a Receptionist at Northshore Inn (2015–2016), I managed front desk operations and acted as the primary point of contact. I handled guest bookings, inquiries, and multi-line phone calls. Additionally, I maintained administrative schedules and organized documentation to ensure seamless guest check-ins.
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