Skills
Marketing > CRM > Microsoft Dynamics 365
2-5 Years
Office and Administration
10+ Years
Office & Administration > Customer Service
10+ Years
Microsoft Office
10+ Years
Marketing > CRM > HubSpot CRM
Less than 6 Months
Office and Administration > Power BI
Less than 6 Months
Google Workspace
2-5 Years
Experience highlights
Sales and Business Development Executive
Mowasalat Karwa Company
·
May/2014
–
Present
Led strategic bidding, securing multimillion-dollar contracts.
Executed contracts with full compliance and on-time delivery.
Managed client relationships, increasing contract renewals and retention.
Contributed to FIFA World Cup 2022 USD 1B Bus Services bid; managed workforce catering operations.
Promoted twice; recognized as Department Champion for CRM, Budgeting & Enterprise Risk Management.
Office Administrator
TS Qatar Systems and Communications
·
July/2011
–
Present
Implemented structured and organized workflows, resulting in improved overall team productivity.
Coordinated and assigned technician tasks, improving overall service schedule efficiency.
Managed payment collections, ensuring timely receipt and accurate records.
Shift Supervisor
Starbucks Coffee Philippines
·
October/2007
–
Present
Supervised shifts, trained staff, and managed inventory.
Trained and mentored new employees, improving team performance.
Recognized as 3-time Partner of the Quarter; certified Learning Coach and Coffee Master.