Remote Team Manager

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Experienced Remote Team Manager and Operations Support Specialist with a strong background in Airbnb operations, customer and administrative support.

Skills & Experience

Skills

Accounting > Accounts Payable 2-5 Years

Office and Administration > Administrative Support 5-10 Years

Team Leader 2-5 Years

Operations Support 2-5 Years

Short-Term Rental Management (Airbnb, VRBO, etc.) 5-10 Years

Experience highlights

Remote Team Lead

Preferred Corporate Housing · April/2021 – January/1990

●Provides administrative and operational support to the company President and management as needed
●Manages and supports the entire remote team to ensure smooth daily operations
●Facilitates monthly team meetings and conducts one-on-one coaching sessions for Virtual Assistants (VAs)
●Conducts performance evaluations and provides feedback to VAs
●Assists the Accounts Payable (AP) team in processing monthly rent payments
●Reconciles payments and charges through contactinfoh
and many more...

Case Manager

TDCX · May/2017 – Present

●Handle inbound and outbound phone calls, emails, and messaging in a timely and professional manner
●Assist guests and hosts with inquiries, reservations, and travel-related concerns.
●Mediate between guests and hosts to effectively resolve travel issues.
●Prepare and escalate reports to the appropriate departments when customers experience account-related issues.

Customer Service Consultant

Sutherland Global Services · January/2016 – Present

●Handled inbound calls and assisted travelers with reservations and inquiries
●Communicated with travelers, property owners, and managers through professional email correspondence

Snippet/Content Writer

Thumbtack Philippines · January/2015 – Present

●Wrote informative and SEO-friendly content to support small businesses in marketing and advertising efforts

Online English Tutor

Unhoop Philippines Inc · January/2014 – Present

● Taught English to Japanese students ranging from primary to intermediate levels
● Documented lesson summaries and student progress after each session

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