admin assistant/social media manager/lead generation

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m a VA with 2 years of experience in administrative support, email management, and customer service. I’m a problem solver and efficient worker who doesn’t just complete tasks—I look for ways to make processes smoother, stay ahead of priorities, and help keep your business running efficiently.

I’m organized, proactive, detail-oriented, and comfortable working independently with minimal supervision. You can count on me to take ownership of my responsibilities, communicate clearly, and consistently deliver reliable, high-quality work.

I’d love the opportunity to become a dependable part of your team and contribute to your business goals.

Skills & Experience

Skills

Basic Graphic Design>Canva 1-2 Years

Admin & Operations 1-2 Years

CRM management 2-5 Years

~Data Entry 2-5 Years

- Customer Service 2-5 Years

Cost Estimate > Microsoft Excel 2-5 Years

Operations Support 2-5 Years

Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 2-5 Years

Hubspot Less than 6 Months

Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets 2-5 Years

Customer Support > Claims Handling > Virtual Assistance 2-5 Years

Canva> Basic Photoshop> 2D Design > Autocad > Sketchup > Capcut 1-2 Years

Five9 Less than 6 Months

*Administrative Support - 2-5 Years

Experience highlights

Customer Service Representative

CONCENTRIX · February/2024 – Present

Responded to customer inquiries through phone, email, chat, and social media. Processed orders, returns, and refunds. Maintained professionalism and confidentiality. Built positive customer relationships.

Admin Support

1000callsaday · November/2019 – Present

Monitored agent attendance, availability, and schedule adherence. Tracked call volumes, queue status, and service levels. Prepared hourly, daily, and weekly operational reports. Maintained dashboards and performance summaries.

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