I'm a Civil Engineering graduate with over two years of experience in administrative support, order processing, and international shipping documentation. Since 2024 I've handled commercial invoice creation, order processing, and sales tax and GST recordkeeping in Google Sheets for a US-based company, along with day to day email correspondence with clients across time zones. I also spent time with an Australian building consultancy preparing dilapidation reports, which sharpened my eye for detail and technical documentation. Earlier in my career I worked in bid and proposal creation, coordinating with contractors on project estimates, and in technical and customer support roles handling both phone and chat channels. My engineering background gives me a precise, methodical approach to admin work, and I'm comfortable managing spreadsheets, invoicing systems, and cross-border client communication. I'm reliable, detail oriented, and available during US business hours.