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Jane Rose L.

Experienced Virtual Assistant | Customer Support Specialist | Sales Operations Professional

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

High School Diploma

English proficiency Conversational

Professional Summary

Hi, I’m Jane Rose Lacaba! I’m a detail-oriented virtual assistant and customer support specialist with 5+ years of experience in customer service, sales operations, and digital content management. Skilled in CRM tools, multi-channel communication, and social media management, I help businesses optimize workflows, enhance customer satisfaction, and streamline operations.

I’ve worked with Accenture, WorldRemit, Concentrix, and ResultsCX, handling customer inquiries, retention strategies, and administrative support. I’m proficient in tools like Salesforce, Zoho, Canva, and Mailchimp, ensuring efficiency in remote settings.

I’m adaptable, proactive, and results-driven, ready to assist businesses in customer support, virtual assistance, e-commerce, and digital operations. Let’s connect!

Skills & Experience

Skills

Customer Support > Chat Support 6 Months to 1 Year
Customer Service/Technical Support/Sales 2-5 Years
Virtual Assistance 1-2 Years
Compliance analyst Data steward 2-5 Years
CSR, Order Process & Fulfillment 2-5 Years
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