Skills
Customer Support > Sales Support > Lead Generation
1-2 Years
Customer Support > Sales Support > Mobile Service
2-5 Years
Office & Administration > Customer Service
1-2 Years
Technical Support, Cold Calling, Lead Qualifier, Telemarketing, Appointmnet Setting
6 Months to 1 Year
Auto cad Design, Electrical Plan Installation and Design and Basic Motor Controls
1-2 Years
Experience highlights
COLD CALLER/LEAD GENERATION SPECIALIST
HEPLER LAND HOLDINGS
·
October/2024
–
/
Land Acquisition cold calling
AUTO CAD DESIGNER
ESET28 SOLAR SERVICES
·
December/2023
–
Present
Designed and developed Solar PV System layouts using AutoCAD, focusing
on accuracy and efficiency.
BELL RESIDENTIAL SERVICES SALES SUBJECT MATTER EXPERT
QUANTRICS ENTERPRISES INC.
·
January/2022
–
Present
Delivered exceptional customer service and technical support for Bell
Residential Services.
Achieved "2-Time Bell Allstar Agent" recognition for top performance in sales
and customer support.
Acted as a Subject Matter Expert, mentoring and training new hires to maintain
high service standards.
BELL MOBILITY ECHAT SUBJECT MATTER EXPERT
QUANTRICS ENTERPRISES INC.
·
August/2020
–
Present
Provided superior customer support and technical troubleshooting for Bell
Mobility through eChat.
Earned Subject Matter Expert status, leading initiatives to improve team
performance and knowledge sharing.