Shopify VA | E-commerce Operations | Customer Support | Social Media

Helping Shopify and eCommerce businesses streamline operations so owners can focus on growth.

Hi! I'm Nilda, an E-commerce Virtual Assistant with 6+ years of experience supporting online stores through purchasing, inventory management, customer service, order fulfillment, and daily operations.

I help businesses stay organized by managing suppliers, inventory, customer inquiries, product listings, and backend processes that keep operations running smoothly.

Services:
• Shopify Store Management
• Purchasing & Procurement
• Inventory Management
• Vendor Coordination
• Customer Support (Email, Chat & Phone)
• Order Processing & Fulfillment
• Product Listing & Catalog Management
• Admin Support
• Excel & Google Sheets
• Social Media Content (Facebook & Instagram)
• Klaviyo Email Campaigns

Tools: Shopify, NetSuite, Zendesk, Salesforce, Gorgias, Slack, Aircall, Trello, SAP, Klaviyo, Google Workspace & Microsoft Office.

I'm detail-oriented, proactive, and reliable.