Skills
Customer Support > Sales Support > Account Acquisition
5-10 Years
Cold-calling > Appointment Setting
2-5 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
5-10 Years
Experience highlights
Business Development Support
Moxxie
·
April/2021
–
Present
- 10,000+ cold outreach through cold call and booked 69% to SDR's
-Increas revenue by 10% within six months by executing data-driven sales
strategies.
Closed high-value contracts with enterprise clients, securing over $150K in annual
revenue.
Designed and implemented a structured sales process, improving lead conversion
rates by 15%.
Led a team of sales and operation professionals, providing mentorship that increased
productivity by 25%.
- Developed market expansion strategies.
Executive Service Specialist
Cloudstaff
·
September/2020
–
Present
-Managed client booking systems and streamlined application processing, improving efficiency
by 30%.
Ensured 24-hour turnaround for tenancy applications, significantly enhancing client
satisfaction.
-Implemented a CRM-driven follow-up system, increasing tenant retention and engagement.
Customer Service Representative
Office Beacon
·
February/2018
–
Present
- Provide real time support and updates or project status that results in increasing customer satisfaction by 20%.
- Trained and onboarder new hires.