Customer Service Representative | Technical Support Specialist | Chat, Email & Phone Support

Verified

$6/hr

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Outline

Looking for Full-Time work (9 hours/day) at $6/hour

High School Diploma

English proficiency Conversational

Professional Summary

Customer-focused professional with over 3 years of experience in customer service, technical support, and sales. Skilled in handling customer concerns, troubleshooting issues, and providing effective solutions. Adaptable, reliable, and willing to learn new skills and systems.

Skills & Experience

Skills

Customer Support 1-2 Years

Customer Support > Technical Support 6 Months to 1 Year

Data annotation 1-2 Years

Experience highlights

Insurance Claims Representative (First Notice of Loss – FNOL)

Allstate · March/2026 – Present

Handled First Notice of Loss (FNOL) for auto and property insurance claims.
Collected and verified customer and incident information.
Documented claim details accurately and guided customers through the initial claims process.

Customer/Technical Support Representative

Full Potential Solutions · January/2025 – Present

Troubleshot internet connectivity and technical issues.
Assisted with billing and account concerns.
Promoted upgrades and additional services to customers.
Met sales targets while maintaining customer satisfaction.

Account associate

VXI · October/2022 – Present

Handled customer concerns via phone, chat, and email.
Assisted with billing, technical issues, and reservations.
Resolved issues while maintaining customer satisfaction.
Updated account records and followed company guidelines.

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