CUSTOMER SERVICE & ADMINISTRATIVE PROFESSIONAL

Verified

$4/hr

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Outline

Looking for Full-Time work (9 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

A results-driven and versatile professional with 20+ years of experience in customer support, operations, administration, HR, and accounting.

Skills & Experience

Skills

Customer Support ( EMAIL / VOICE) 5-10 Years

Team Coaching 2-5 Years

Admin & Office Support 2-5 Years

Accounting & Bookkeeping 1-2 Years

Human Resource Assistant 1-2 Years

Experience highlights

Team Manager

Ibex Global · April/2019 – Present

- Led a team across email, chat, and phone support channels.
- Provided coaching and mentoring that improved team performance.
- Managed reporting and day-to-day operations.

Customer/Technical Support Representative

Ibex Global · October/2016 – Present

- Delivered front-line support via email and chat.
- Served as Subject Matter Expert (SME) supporting peers and escalations.

Admin Assistant & Tour Coordinator

ARTravel and Tours (Dalta Group) · January/2012 – Present

- Coordinated local/international tours, managed bookings & documentation.
- Provided HR and administrative support for daily operations.

Admin & HR Assistant / Management Trainee

Dalta Group of Companies · January/2008 – Present

- Supported VP for Admin with executive and office management.
- Assisted in recruitment, onboarding, and training.

Admin & HR Assistant

World Wide Fund for Nature (WWF-Philippines) · January/2001 – Present

- Managed recruitment and training documentation.
- Supported Senior Policy Officer with executive and office operations.

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