Skills
Office and Administration > Time Management
2-5 Years
Real Estate
1-2 Years
Team Leadership
2-5 Years
Virtual Assistance
Less than 6 Months
Professional Services > Business development
2-5 Years
Client Engagement
2-5 Years
Office and Administration > Operation Management
1-2 Years
Project Management
2-5 Years
Experience highlights
Real Estate Broker and Appraiser
Realaya Real Estate Services
·
June/2024
–
Present
• Assists clients in buying and selling properties, representing both parties in
negotiations to ensure they receive the best possible deal, whether buying,
selling, or leasing.
• Assign responsibilities to sales director and sales managers set measurable
goals and expectation of the performance of the sales team.
• Act as a leader and role model, guiding sellers with respect and fairness.
IT Project Lead
Accenture
·
January/2021
–
Present
• Act as an application lead.
• Ensuring that applications are running smoothly and are available for use by
end users. Monitor the performance of applications, troubleshoot issues and
make necessary updates or fixes.
• Work with end-users to identify and resolve any issues they may be
experiencing with applications.
• Provide training or documentation to help users understand how to use the
application effectively.
• Improved customer satisfaction by providing timely and efficient support
IT Technical Analyst
American Internation Group
·
August/2015
–
Present
• Responsible in receiving incidents and requests from end users.
• Analyzing/Investigating IT and business related concerns and responding to
end users with the solution.
• Investigating and fix production system bugs.
• Conduct functional, integration and end to end testing to ensure system
functionalities.
• A key player for Level 2 team responsible for analyzing and arranging
requirement in enhancement of the system.
IT Consultant
Kforce Global Solutions Inc
·
February/2015
–
Present
• Deployed in AIG Shared Services as IT Analyst Programmer.
• Working with clients to define the scope of project, timelines, estimation and
determine the requirements.
• Gaining an understanding of the unique business and technical requirements
to facilitate the most appropriate solutions.
• Inspected equipment, assessed functionality, and optimized controls.
• Increased client satisfaction by providing timely and effective troubleshooting
support for various technical problems.
IT Programmer
Inventory Exchange Group
·
March/2012
–
Present
• Create and develop data reports depending on management agreed format.
Enhance existing system by conversion the system from low end to high end.
• Analyze and schedule long term projects, manual process flow and make a
computerized system flow. Make a design that makes system easy to handle,
deploy and implement database system.
• Reduced system errors and improved reliability through rigorous debugging
processes.