Skills
MS Excel & MS Word, Data Entry, Email Management, Documentation, Records Filing (Hard copy & Soft copy) and Liaising
2-5 Years
Experience highlights
Reports Analyst
247.ai
·
December/2023
–
/
Creating and maintaining incentive and performance scorecards, and other trend analysis reports to enhance the decision making of operations managers
Technical Support Representative
247.ai
·
March/2022
–
Present
Interacting with customers with technical issues on their internet and handset. Executing proper troubleshooting steps until the issue is resolved.
Customer Service Representative
IBEX Global Solutions
·
October/2021
–
Present
Interacting with customers with issues on their online shopping orders: follow up of orders and where is my order inquiries. Resolving their concern by providing correct expectations.
Data Encoder
Ofive Outsourcing
·
April/2021
–
Present
Accurately encoding mortgage and medical insurance information of customers while maintaining typing speed of 60-80 words per minute.
Liaison Messenger
Pizarras Law Offices
·
August/2020
–
Present
Submitting pleading of civil and criminal cases to regional courts and processing papers to national law and justice department such as court of appeals and supreme court.
