Virtual Assistant | Customer Support Specialist | Content & Operations Specialist | Online Research

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$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Experienced remote professional with 18+ years of experience in customer support, virtual assistance, content operations, online research, sales, and digital marketing. I have supported international clients and companies through live chat, email, social media, administrative tasks, data research, content management, quality assurance, lead generation, and appointment setting.

My background includes team leadership, website and campaign audits, data validation, content management, social media scheduling, Canva design, and customer enrollment support. I am highly organized, detail-oriented, dependable, and comfortable working independently while managing multiple priorities and deadlines.

Proficient in Google Workspace, Microsoft Office, Canva, WordPress, Convertr, Slack, and online research tools. I am adaptable, quick to learn new systems, and committed to providing accurate, efficient, and professional support that helps clients and businesses achieve their goals.

Skills & Experience

Skills

Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 2-5 Years

B2b lead generation 5-10 Years

~Data Entry 5-10 Years

- Customer Service 5-10 Years

Cold Caller> Appointment Setter> Customer Support > Sales Support 5-10 Years

Marketing > Telemarketing 5-10 Years

5-10 Years

Chat Support > Social Media Management 2-5 Years

Basic Graphic Design>Canva 2-5 Years

Data Research & Analysis 5-10 Years

Experience highlights

Online Chat Support

Epic Flight Academy · January/2022 – /

Live Chat Support Specialist providing customer service and student enrollment support. Assisted prospective students via live chat, email, and social media with information on pilot training programs and admissions.

Content Operations Team Leader

Demand Science Team Philippines · January/2020 – /

Oversaw daily operations of Content Specialists, ensuring accurate and efficient management of digital web assets. Led quality assurance, monitored performance metrics, and optimized team performance for seamless content delivery.

General Virtual Assistant

Sharon Singh Siddhu · January/2019 – /

Provided administrative and social media support including content creation, Canva graphic design, and managed Instagram and LinkedIn posts for consistent branding and online engagement.

Telemarketer

Six Eleven Global Services · January/2016 – Present

Solicited clients to avail of services or products and gathered necessary personal information for business development.

Online Research Specialist

Demand Science Team Philippines · January/2015 – Present

Collected, validated, and maintained accurate information about products, services, and companies. Supported delivery of high-quality, reliable, and up-to-date business data to international clients.

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