Skills
Email and Admin Support, Data Entry, Document Control, Customer Service
5-10 Years
Experience highlights
Transaction Data Processor
Accenture Philippines (BPO)
·
November/2022
–
Present
• Responsible for interfacing with relevant contacts to support the business operations through various onboarding activities.
• Responsible for processing transactions for relevant business in various systems and tracking tools.
• Responsible for final review of agreements to ensure all contracts adhere to compliance and internal guidelines
• Read, understand and analyze client process as per the business rules.
• Execute the process accurately and timely as a hands-on processor.
• Escalate i
Customer Service Representative
Sagility (Former Hinduja Global Solution) BPO
·
October/2021
–
Present
• Answer high-volume inbound customer calls via an automated phone system
• Make outbound calls to health care professionals, patients, referrals, and sales as needed
• Utilize resources to troubleshoot and resolve customer issues
• Use full product knowledge
• Communicate effectively and professionally with patients, teammates, healthcare professionals, and sales team
• Perform other duties as required
Office Secretary
A.A. PERALTA CONSTRUCTION SERVICES
·
November/2019
–
Present
• Answer and direct phone calls
• Entertain and Assist visitors
• Maintains the office files/documentation and/or record-keeping system for the Manager and to ensure efficient documentation for storage and retrieval.
• Prepare Delivery Invoice, Sales Invoice and Purchase Invoice
• Prepare and complete orders for delivery for pickup according to schedule
• Assist in processing of Business Permit’s renewal
• Assist in processing of filing of quarterly and annual income tax remittances to BIR
• A
Administrative Assistant
AIR LIQUIDE PHILIPPINES, INC. (Oil & Gas Company)
·
April/2015
–
Present
• Responsible for assisting Project Managers and Engineers in managing the activities of Customer Installation Engineering department.
• Phone coverage – answering, taking messages, transferring of calls and callbacks.
• Receiving all kinds of documents, and materials for project work
• Responsible for receiving of all document and submission/transmittal of plans, shop drawing, letters, completion report, permit, manuals and other documents and make records accordingly.
• Responsible to overall
Administrative Assistant
EMERSON Process Management Asia Pacific Private Limited (Singapore)
·
November/2007
–
Present
• Receive and process incoming new and change order.
• Review incoming orders according to established guidelines by checking through the required and related documentation and ensure special order instructions, attachment are attended to.
• Receive and reply all correspondence with regards to customer’s order, request, inquiries, and other related matters.
• Execute order related to pricing, discounts, commission, and others.
• Prepare purchase order and sales order acknowledgement
• Ensure acc