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Juan Carlo S.

Virtual Assistant

Verified
$8/hr

Outline

Looking for Part-Time work (4 hours/day) at $8/hour

Bachelor's Degree

English proficiency Native

Professional Summary

I have a total of 18 years of experience in the customer service industry (2 years in the F&B industry and 16 years in the Retail industry). I am currently working in Singapore for 14 years.

Skills & Experience

Skills

Accounting > Budget Management 5-10 Years
Coaching > Training and Development 10+ Years
Team Leadership 10+ Years
Data Analysis 2-5 Years
Business Planning 2-5 Years
E-Commerce > Amazon > Inventory Management 10+ Years
Relationship Building 10+ Years
- Customer Service 10+ Years
Store Operations 10+ Years
(Point of Sale) Systems - After-Sales 10+ Years
Visual Merchandising 5-10 Years
Staff Management 10+ Years
Optimization 5-10 Years
Professional Services > Management Services > Retail Management 10+ Years
Customer Service>Sales 10+ Years

Experience highlights

Area Manager
Sunday Staples Pte. Ltd · November/2023 – /
Manages multiple store operations, maximizes profitability, analyzes business results, trains and develops managers, formulates and implements effective business plans.
Store Manager
Love, Bonito Singapore Pte. Ltd · October/2022 – Present
Managed day-to-day operations, optimized retail processes, oversaw inventory and store administration, recruited and coached teams, provided customer service training.
Store Manager
Uniqlo Singapore Pte. Ltd · September/2019 – Present
Maintained inventory controls, set effective store schedules, coached sales associates, monitored budgets and expenses, managed cash and store procedures.
Assistant Store Manager
Uniqlo Singapore Pte. Ltd · March/2016 – Present
Acted as store manager in absence, ensured service standards, provided staff development guidance, monitored quality and cleanliness standards.
Store Supervisor
Uniqlo Singapore Pte. Ltd · September/2014 – Present
Managed store objectives, trained and disciplined employees, handled point-of-sale operations, ensured policy compliance and customer service standards.
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