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Anthony B.

Virtual Assistant

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a hardworking and reliable professional with nearly two years of experience in customer service, sales, and lead generation. I enjoy helping customers, solving problems, and communicating clearly with people. I am organized, quick to learn new tools, and able to manage multiple tasks while staying focused on delivering quality work.

I also have experience creating social media content, engaging with online audiences, and supporting business growth through effective communication. As a graduate of Bachelor of Science in Civil Engineering, I bring strong attention to detail, critical thinking, and a disciplined approach to every task. I am always eager to learn, improve my skills, and contribute to a team by providing excellent service and achieving great results.

Skills & Experience

Skills

Sale and Marketing 2-5 Years

Experience highlights

Outbound Sales Representative
HomeAGlow · February/2024 – Present
Generated sales by contacting warm leads who had visited the HomeAGlow website. Qualified customer needs, presented cleaning service packages, overcame objections, and converted leads into booked appointments. Built rapport with customers, maintained CRM records, and met daily call and sales targets while providing excellent customer service.
Customer Service Representative
Teleperformance · April/2022 – Present
Assisted customers through inbound calls by resolving account concerns, providing product and service information, and identifying opportunities to recommend additional products or services. Maintained accurate records, met performance metrics, and delivered excellent customer service while achieving sales and quality goals.
Marketing
McDonald's · April/2021 – Present
Delivered outstanding customer service in a high-volume environment by assisting customers, processing orders, handling cash transactions, and maintaining food quality and cleanliness standards. Developed strong communication, teamwork, time management, and problem-solving skills while consistently meeting company service standards.
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