Customer Support/Admin Assistsnt

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hi! I'm Monica, a Marketing graduate with experience in customer service and remote administrative coordination. At Concentrix, I handled customer inquiries through calls, chats, and emails, while at StudyPoint, I worked remotely as a Program Coordinator, managing CRM records, schedules, and administrative tasks. These experiences helped me develop strong communication, organization, and problem-solving skills. I'm adaptable, comfortable multitasking, and excited about the opportunity to apply my experience to guest relations and daily operations.

Skills & Experience

Skills

Customer Support 1-2 Years

Schedule & Calendar Management 6 Months to 1 Year

Experience highlights

Program Coordinator

Studypoint, Inc. · July/2025 – Present

Customer Support

Concentrix · February/2025 – Present

Handled inbound and outbound calls, chat, and email communications; resolved billing and payment concerns, maintained account records across multiple channels.

Intern

Philippine National Bank · March/2025 – Present

Provided administrative support, coordinated schedules, updated client records in CRM, managed email and chat communications, assisted with operational tasks.

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