Skills
Virtual Assistance
Less than 6 Months
Customer Support > Customer Service > Payment Processing and Billing concerns
5-10 Years
Experience highlights
Virtual Assistant
Billing and Credit Repair Specialist
·
August/2024
–
Present
Processed payments, tracked invoices, and reconciled accounts to resolve discrepancies and prevent errors.
Worked with teams to prepare reports, documents, and customer updates, supporting CRM upkeep, Google Drive management, and task tracking in
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Customer Service
Concentrix
·
September/2019
–
Present
Processed payment and file disputes, resolving discrepancies through detailed analysis to prevent errors.