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Ma. Chelsea Nicole O.

Virtual Assistant

Verified
$8/hr

Outline

Looking for Part-Time work (4 hours/day) at $8/hour

High School Diploma

English proficiency Fluent

Professional Summary

I’m a detail-oriented professional with experience in financial customer service, administrative support, and client communication. Whether you need help managing daily tasks, organizing records, or handling customer inquiries, I can help.

- Skilled in data entry, documentation, financial account support, and customer relations.
- Experienced in handling refunds, disputes, and sensitive customer information.
- Committed to accuracy, organization, and timely task completion.
- Clear communication and reliable support are my priorities, so let’s work together!

Skills & Experience

Skills

Microsoft word 5-10 Years
Microsoft Powerpoint 5-10 Years
Google Docs 5-10 Years
- Customer Service Less than 6 Months
Financial Account Support Less than 6 Months
Project Coordination 1-2 Years
Chat Support > Social Media Management Less than 6 Months
Basic Graphic Design>Canva 2-5 Years
*Administrative Support - Less than 6 Months

Experience highlights

Customer Service Representative - Financial Account
Concentrix · June/2026 – /
Handle financial account inquiries involving refunds, chargebacks, disputed transactions, and fraudulent activity. Assist customers with transaction concerns and provide resolutions in accordance with company policies. Maintain detailed customer records adhering to data privacy and compliance standards.
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