Skills
Google Ads
2-5 Years
Paid Advertising
2-5 Years
Google Ads Campaign builds: Search, Display, Video, Shopping, PMAX; Keyword Research, bidding, conversion tracking, etc.
2-5 Years
Google Ads (PPC)
2-5 Years
Google Ads Account Management | Campaign Monitoring & Optimization | Account Troubleshooting & Appeals | Ad Spend Tracking & Reporting
2-5 Years
Advertising > Google Ads
5-10 Years
Marketing > Campaign Optimization
5-10 Years
5-10 Years
Team Leadership
2-5 Years
Account Management
5-10 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
2-5 Years
Customer service > Sales Representative > Customer Support
5-10 Years
Dispute Resolution
2-5 Years
Google Business Profile Management
2-5 Years
Experience highlights
CSR / Account Strategist (Google / Amazon)
Concentrix PH
·
January/2024
–
/
Google Ads Strategist advising on PPC strategies, budget allocation, and campaign optimization. Resolved policy violations and account suspensions. Configured GTM and conversion tracking. Managed Google Business Profiles.
Team Leader (PayPal / DirecTV)
VXI Global Holdings B.V.
·
January/2020
–
Present
Supervised and mentored high-performing customer support team. Facilitated cross-departmental alignment with executive leadership. Designed training initiatives for quality assurance and dispute resolution.
Order Placer Representative (DoorDash)
CNM BPO Solutions
·
January/2018
–
Present
Managed real-time order processing, merchant coordination, and customer issue resolution. Adapted to platform updates, improving daily order processing speed and accuracy.
CSR / Account Strategist (Google / Amazon)
Concentrix PH
·
January/2017
–
Present
Google Ads Strategist advising on PPC strategies, budget allocation, and campaign optimization. Resolved policy violations and account suspensions. Configured GTM and conversion tracking. Managed Google Business Profiles.
