IT Service Desk

Verified

$50/hr

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Outline

Looking for Full-Time work (8 hours/day) at $50/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Dedicated and customer-focused IT Service Desk Analyst with a strong background in troubleshooting, technical support, and end-user assistance.

Skills & Experience

Skills

Customer Support > IT Service desk 1-2 Years

Experience highlights

IT Service Desk

Systemantech Inc · November/2003 – Present

Dedicated and customer-focused IT Service Desk Analyst with a strong background in troubleshooting, technical support, and end-user assistance. Adept at diagnosing hardware and software issues, managing IT tickets, and ensuring timely resolutions to minimize downtime. Skilled in providing remote and on-site support, configuring systems, and maintaining IT documentation.

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