Skills
Marketing > Social Media Management > Social Media Marketing
2-5 Years
Chat support
5-10 Years
Psychological Assessment
2-5 Years
Customer service
5-10 Years
Counseling
2-5 Years
Active Listening
5-10 Years
Resume screening
Less than 6 Months
Marketing > Order Management
5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
5-10 Years
AI-Assisted Content Creation
Less than 6 Months
Interview Coordination
Less than 6 Months
Supplier Negotiation
2-5 Years
Experience highlights
Virtual Customer Service Coordinator
Hey Queen Co. Jewelry
·
June/2021
–
Present
Provided responsive customer support via chat, email, and phone for product inquiries and orders. Coordinated order details, processed inventory, managed payments, and supported social media marketing using AI tools. Assisted with business travel coordination and supplier negotiations.
Guidance and Counseling Coordinator
CARD MRI Development Institute, Inc.
·
June/2019
–
Present
Conducted initial assessments and consultations for students with personal and academic concerns. Administered psychological testing, taught Personal Development to Grade 11 students, and facilitated webinars with strong interpersonal and documentation skills.
Talent Acquisition Intern
Convergys
·
June/2018
–
Present
Screened resumes to identify qualified candidates for clinical and educational psychology roles. Coordinated and confirmed interview schedules with applicants and supported basic psychology concept instruction.
