Skills
Customer Support > Chat Support
Less than 6 Months
Office and Administration > Data Entry > Encoding, Microsoft Suites, Google Documents, Chat Support, Inventory, Basic editing, Email
Less than 6 Months
Customer Support > Customer Service > Payment Processing and Billing concerns
6 Months to 1 Year
Experience highlights
Streaming Account
LizardBear Tasking Inc
·
May/2024
–
Present
Assist users with account-related issues such as login problems, subscription
management, and billing inquiries.
Resolve technical difficulties to ensure smooth and uninterrupted streaming experiences.
Non-Pay Specialist
Teleperformance Inc
·
November/2023
–
Present
Negotiate payment arrangements while maintaining a respectful and empathetic tone. Address and resolve disputes or concerns regarding billing and account
status.
Healthcare Associate
Ibex Global Solutions
·
October/2023
–
Present
Assist patients with inquiries about insurance coverage, medical bills, and appointment scheduling. Provide accurate information on healthcare services, policies, and procedures.
Sales Account
EPERFORMAX Contacts & BPO
·
September/2022
–
Present
Assist customers with product inquiries, pricing, and availability to support purchasing decisions. Process orders, track shipments, and handle post-sale concerns or returns. Build strong customer relationships to encourage repeat business and brand loyalty.
