Skills
CUSTOMER SERVICE ASSOCIATE FOR TRAVEL RESERVATIONS(HOTEL,CAR,FLIGHTS)
2-5 Years
Customer Service Representative > Communication > Typing skills > Computer Literate > Adaptability
1-2 Years
Customer Service Representative Phone/Chat/Email Tier 1
6 Months to 1 Year
Customer Service Representative Tier 2
1-2 Years
Experience highlights
Customer Service Representative
Virtual Champs Global
·
May/2024
–
Present
Customer Support Specialist
Talleco, Inc.
·
February/2023
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Present
I've been with JobTarget who handles our clients needs to post their jobs to the job boards available. Also, we serve like a bridge to the employees to meet and have their best employers.
Customer Service Representative
Teleperformance
·
December/2020
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Present
I've been working with Teleperformance for their Travel Account. My job is to assist the customers who wants to book/cancel/modify their flight/trips. Also, we're the ones who assist our customer's hotel and car bookings, as well as, changing/cancellations.
Customer Service Representative
Accenture
·
September/2018
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Present
I've been with Accenture who handles mobile care service. We provide resolution/s to our customers who has issues with their mobile phones. We also do assist our customers if they wish to upgrade/buy new phones.
Customer Service Representative
1&1 (IONOS)
·
October/2017
–
Present
I've been with 1&1 or IONOS who handles webhosting and domain setup service. We do have upselling/pitching approach as well to our customers using SaaS (Software as a Service) We communicate with our customers via phone and email.