Skills
Email Support
2-5 Years
Live chat
1-2 Years
Techical Support, Billing,Problem Solving, Customer Service
2-5 Years
Customer Service Representative
5-10 Years
Cold Caller
1-2 Years
Accounting > Claims Processing
2-5 Years
Communication
10+ Years
Chat support
5-10 Years
~Data Entry
2-5 Years
- Customer Service
10+ Years
Customer Support > Phone Support
5-10 Years
Cold Calling
2-5 Years
Customer Support > Chat Support >Technical Support
5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
5-10 Years
Customer Service>Sales
2-5 Years
Experience highlights
Customer Service Representative
Digital Movement
·
January/2024
–
Present
Handled customer calls and emails regarding orders, tracking, refunds, returns, and product concerns with timely and accurate assistance.
Cold Caller
Team Hired
·
July/2023
–
Present
Performed 400+ outbound calls daily for home/auto insurance, promoted products, handled objections, qualified leads and met KPIs.
Non-Voice Account Representative
Unknown
·
March/2021
–
Present
Transferred patient receipt details to database for Australian Healthcare account benefits claims processing.
Customer Service Representative
VXI
·
March/2019
–
Present
Assisted telco customers with bills and technical concerns, provided explanations and troubleshooting support.
Customer Service Representative
Unknown
·
December/2017
–
Present
Assisted customers with online money transactions, provided transfer status updates and helped complete transactions.
