Skills
Customer Service Rep
2-5 Years
Chat/Email Support
1-2 Years
Ecommerce Support
1-2 Years
E-Commerce > Dropshipping
1-2 Years
Experience highlights
Customer/Technical Support Representative
Helpware
·
August/2023
–
Present
Provide customer and technical support via chat, email.
Assist with product integrations, troubleshooting, and order
tracking.
Ensure timely resolution of customer concerns while maintaining
professionalism.
Customer Support Representative
EXL
·
October/2022
–
Present
Managed customer inquiries, complaints, and billing concerns.
Maintained a high resolution rate and ensured customer
satisfaction.
Customer Service Representative
Wipro
·
October/2021
–
Present
Assisted customers in a fast-paced, high-volume contact center.
Provided clear and efficient solutions to customer concerns.