EXECUTIVE OPERATIONS ASSISTANT | DATA ANALYST

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Highly organised and detail-oriented operations professional with experience supporting business operations,
executive-level coordination, partner communication, onboarding, compliance administration, and process
improvement. Experienced in serving as a primary point of contact for external stakeholders, coordinating schedules
and operational activities, maintaining accurate CRM and business records, documenting workflows, and following
up on outstanding requirements through completion. Strong background working across international programs and
property operations, with a proven ability to manage high-volume workflows independently, solve data and process
issues, and communicate clearly with stakeholders across different teams and cultures.

Skills & Experience

Skills

Customer Support > Customer Service > Gorgias 1-2 Years

Marketing > CRM > Zoho CRM 1-2 Years

Process improvement 2-5 Years

Administrative Support 2-5 Years

Cloud Storage (Google Drive, OneDrive) 2-5 Years

Google calendar 2-5 Years

Operations Support 5-10 Years

Accounting > Accounts Payable > Internal Audit > Inventory > Excel 2-5 Years

Microsoft Teams 2-5 Years

Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets 2-5 Years

CRM > HubSpot CRM 2-5 Years

Customer Support > Chat Support> Email Support> Shopify>Zendesk 1-2 Years

Customer Service > Gorgias > Shopify 1-2 Years

Appointment setter Office and Administration > Data Entry > Encoding > Troubleshooting > Email Marketing> Data Cleaning > Data Management 2-5 Years

Stakeholder Coordination 5-10 Years

Experience highlights

Operations Associate

Leverage Live Local (LLL) · September/2024 – Present

Managed J-1 program compliance activities, coordinated international program operations from application through visa preparation, maintained candidate and partner records in Zoho CRM, and supported employer interviews and onboarding logistics.

Program Coordinator

Aspen Experience · June/2020 – Present

Managed customer inquiries through Gorgias and Zendesk, processed orders and refunds via Shopify, handled subscriptions, investigated shipping and billing issues, and documented feedback for process improvement.

Customer Service Representative

Awesome OS · January/2017 – Present

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