MIS Analyst

Verified

$1/hr

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Outline

Looking for Full-Time work (7 hours/day) at $1/hour

Postgraduate Degree

English proficiency Conversational

Professional Summary

MIS Analyst / Quality Officer / Call Center Professional

Skills & Experience

Skills

Customer Support 10+ Years

Quality Analyst 2-5 Years

MS Excel 10+ Years

Experience highlights

Marketing Execuitive

BMS Auditing · August/2024 – Present

• Managed executve operatons including calendar, communications, and client
coordination, aligning schedules with business priorities
• Improved communication turnaround time by 30% through structured email and
workflow management
• Coordinated cross-functional deliverables, ensuring timely execution of client
engagements and internal initiatives
• Organized digital assets and documentation systems, improving retrieval effeciency by 40%

MIS Analyst

ADCB · December/2018 – Present

• Owned MIS reporting and dashboard development supporting leadership and 300+ staﬀ, improving visibility into operational and performance metrics
• Built and maintained KPI frameworks, enabling data-driven decision-making across operations and executive teams
• Translated complex data into clear, actionable insights used by leadership to monitor performance and drive execution
• Automated recurring reporting processes, reducing manual workload by 5–8 hours weekly and improving reportng accuracy

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