Healthcare Virtual Assistant

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am currently working as a Travel Services Agent at Teleperformance Davao and a Healthcare Customer Expert with the same company under the Highmark account. On my previous healthcare account, I handled calls from both Professional healthcare providers and facilities with patients covered by Highmark insurance. I provide accurate information on benefits, authorizations, and claim processes. I also discuss billing with our clients and check if the claim was processed correctly. I am confident that I can meet the demand in this industry. I am a proficient, well-mannered, and structured person who can finish my tasks as soon as possible, before the deadline, with such accuracy and attention to detail.

Skills & Experience

Skills

Healthcare Assistant 1-2 Years

Health advocate, reviewing Pt's clinical information and use mcg and ompta. Using tools such as ACMP, excel, findcare, fobs etc 1-2 Years

Healthcare Administration 1-2 Years

Experience highlights

Travel Services Agent

Teleperformance Davao · October/2024 – /

Handling the air schedules of the guests of the cruise who
want to book their flight with us, and managing the
itinerary, if any changes can affect their schedule for the
cruise
We use the Global Distribution System (GDS) to manage
the air schedule of the guest.

Customer Expert

Teleperformance Davao · October/2022 – Present

Providing healthcare insurance information to doctors and
medical healthcare providers in the United States, such as
benefits, authorizations, and claims.
Checking medical claims/billing to determine if the claim
was processed correctly or not, and double-checking if it
was processed to the correct benefits of the patient, and
if the payment was correct.

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