Skills
Customer / CX Support > Email & Chat Management
6 Months to 1 Year
lead generation specialist
Less than 6 Months
Reservation & booking coordination, Customer service & guest support,Email and phone communication,Data accuracy & attention to detail
6 Months to 1 Year
Spreadsheet Management
6 Months to 1 Year
~Data Entry
6 Months to 1 Year
Email & calendar management
6 Months to 1 Year
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
Less than 6 Months
B2B Sales
6 Months to 1 Year
Amadeus GDS
Less than 6 Months
Customer service > Sales Representative > Customer Support
6 Months to 1 Year
Customer Service > Payment Processing
Less than 6 Months
• Time Management
5-10 Years
Experience highlights
Customer Service Representative
Foundever
·
January/2025
–
Present
Entered 30-40 daily flight and hotel reservations into Amadeus GDS with 98% accuracy. Processed payments, cancellations, and modifications. Achieved 90-100% first-contact resolution on travel inquiries.
Sales Associate
Prince Hypermart
·
March/2019
–
Present
Promoted products to increase sales, restocked inventory, and maintained databases with 98% accuracy. Processed daily transactions and delivered tailored customer assistance.
Sales Associate/Cashier
Fashion Rack Designer Outlet Inc
·
March/2016
–
Present
Promoted products and restocked inventory. Managed cash registers and maintained inventory databases with 98% accuracy. Provided tailored customer assistance.
Kitchen Staff/Cashier
Katsudon Japanese Food Hauz
·
January/2012
–
Present
Prepared and cooked meals according to recipes and quality standards. Managed inventory by monitoring stock levels and organizing supplies. Maintained food preparation area cleanliness and sanitation.
