Skills
Appointment scheduling
6 Months to 1 Year
Google Workspace
2-5 Years
Customer Service Representative
1-2 Years
AI & Automation Tools (ChatGPT)
1-2 Years
Software > Zapier
6 Months to 1 Year
ChatGPT
Less than 6 Months
Prompt Engineering
Less than 6 Months
Microsoft Office Suite
5-10 Years
Records Management
5-10 Years
HIPAA Compliance
6 Months to 1 Year
CRM Systems
2-5 Years
n8n
Less than 6 Months
Design > GoHighLevel
6 Months to 1 Year
Experience highlights
Medical Virtual Assistant
RHB Neurology Clinic
·
January/2026
–
Present
Directed ChatGPT to cross-check referrals and diagnoses; coordinated patient scheduling and insurance verification; processed referral authorizations; maintained EHR and compliance documentation per HIPAA standards.
Senior High School Faculty — Administrative & Records Management
Department of Education
·
January/2023
–
Present
Managed student records, grading documentation, scheduling, and compliance reporting; coordinated communication across stakeholders; organized digital records systems to improve accuracy and retrieval efficiency.
Customer Service Representative
Teleperformance Philippines
·
June/2022
–
Present
Managed high-volume client billing and account support; verified account records for accuracy and compliance; resolved billing-related issues through thorough review and clear communication with clients and teams.
Senior High School Faculty — Administrative & Records Management
Davao Central College
·
April/2017
–
Present
Delivered classroom instruction; managed student records, assessments, grading, and academic documentation with accuracy; utilized digital tools for grading and records management across multiple sections and terms.
