General Virtual Assistant

Verified

$6/hr

Message Bookmark

Outline

Looking for Part-Time work (4 hours/day) at $6/hour

High School Diploma

English proficiency Conversational

Professional Summary

A highly adaptable and collaborative professional with a proven ability to thrive in challenging environments.

Skills & Experience

Skills

Good communication, problem solving, attention to detail, and resourefulness. good typing skills 2-5 Years

Office and Administration > Adaptability, computer literacy, communication skills Less than 6 Months

Customer servive, sales , english communication and conversation, Healthcare Insurances, Insurance Verification 2-5 Years

Office and Administration > Time Management 1-2 Years

Cold-calling > Appointment Setting 2-5 Years

Design > Graphic Design > Canva, video editing Less than 6 Months

Office and Administration > Data Entry > Encoding, Microsoft Suites, Google Documents, Chat Support, Inventory, Basic editing, Email, telemarketing 2-5 Years

Customer Support > Active Listening problem solving, healthcare, chat support, emails 2-5 Years

Experience highlights

Subject Matter Expert

Flatword Solutions · May/2022 – Present

Identify opportunities for process improvements
Develop training materials and educate teams on best practices.
Analyze workflows, identify inefficiencies, and implement optimizations
Review deliverables to ensure accuracy, efficiency, and adherence to
requirements
Provide expert recommendations and solutions for complex issues

Account Executive | Cold Caller

Flatword Solutions · August/2021 – Present

Identify and contact potential clients, such as patients needing
specialized who might benefit from certain products or services.
Pre-qualify leads provide information about medical devices, treatments,
insurance plans, or wellness programs.
Gather insights into customer needs, preferences, and concerns

Appointment Setter | Chat Support

Siblings Solutions · January/2021 – Present

Book new patient appointments and follow-up visits.
Organize the dentist’s calendar efficiently to avoid overlaps or gaps.
Remind patients about upcoming appointments to reduce no-shows.
Respond to calls, emails, and messages about dental procedures

Order Placer | Chat Support

CNM BPO Solutions · June/2019 – Present

Verify order details, including product specifications,
Enhances operational efficiency by streamlining communication
between restaurants, drivers, and customers.
Communicate with customers to obtain additional
Improves customer satisfaction through timely updates and issue

Customer Service Representative

Cybercity Teleservices an Iqor Davao · March/2015 – Present

Handle inbound and outbound customer calls, emails,
and chats professionally and efficiently.
Address customer complaints and resolve issues promptly

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