Skills
Travel Planning > GDS
1-2 Years
Team Leadership & Supervision
5-10 Years
Customer Support > Healthcare,
1-2 Years
Experience highlights
Team Manager
Concentrix
·
January/2017
–
/
Project Coordination: Oversee site-level initiatives for the Hyperwallet Refund project, managing complex financial refund verification across international sites (Davao and Michigan).
Executive Liaison: Act as the primary point of contact in client meetings, addressing SOP concerns and aligning performance with client expectations.
Administrative Oversight: Manage site-wide attendance, billable hours, and service levels to ensure 100% operational uptime.