Skills
Tech & Software Proficiency
10+ Years
Data Analysis (Basic–Intermediate)
1-2 Years
Server Administration
2-5 Years
Data Analysis
2-5 Years
Account Management
1-2 Years
HARDWARE
5-10 Years
Network Security
2-5 Years
E-Commerce > Amazon > Inventory Management
2-5 Years
- Customer Service
5-10 Years
application support, network administration, system troubleshooting, cloud computing, cybersecurity.
5-10 Years
Maintenance
5-10 Years
Firewall
2-5 Years
Computer & Network Configuration
5-10 Years
Customer Support > Chat Support >Technical Support
5-10 Years
Systems
2-5 Years
Experience highlights
IT Support
Confidential Company
·
May/2022
–
/
Managed server administration, system maintenance, and troubleshooting. Implemented network security measures including firewall management and access controls. Analyzed operational data and optimized dialer system performance.
Freelance Account Manager
Freelance
·
July/2021
–
Present
Managed client accounts and daily business operations. Prepared performance and trend reports for management. Collaborated with teams to identify business optimization opportunities.
Technical/Customer Service Representative
Transcom Bacolod
·
April/2021
–
Present
Provided technical support for cable, internet, and landline customers. Resolved hardware, software, and network issues. Maintained customer records and ensured excellent service experience.
Loan Originator
ARB Call Facilities
·
September/2020
–
Present
Handled customer inquiries related to loan applications and requirements. Educated customers about loan coverage, payments, and available options.
IT Assistant
AMA Computer College Bacolod
·
September/2019
–
Present
Installed and configured hardware, software, printers, and network systems. Performed troubleshooting and maintenance for computer laboratories. Supported inventory management.
