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Hanna Faye B.

Customer Service Representatives

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Basic

Professional Summary

Communication: Active listening, clear verbal/written response, and conflict de-escalation.

​Operations: Multi-channel support (phone, email, chat), ticket management, and CRM navigation.

​Resolution: Efficient problem-solving, product troubleshooting, and client retention.

Skills & Experience

Skills

Customer Service Representative 6 Months to 1 Year
Administrative and clerical support/Telephone Operator and Front desk receptionist Less than 6 Months

Experience highlights

Receptionist
Piero Beach Resort · February/2024 – Present
Experienced Front Desk & Operations Assistant skilled in handling high-volume call routing, switchboards, calendar management, and appointment scheduling. Reliable in maintaining accurate guest records, registration details, and billing profiles while calmly resolving customer concerns to deliver a smooth client experience.
Customer Service Representatives
Buwelo BPO · January/2023 – Present
Patient Support Representative with experience handling inbound/outbound calls, resolving billing issues, and explaining healthcare benefits. Skilled at scheduling appointments, handling sensitive account questions, and helping patients with clear, empathetic communication.
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