Skills
Quality Specialist
2-5 Years
Associate Technical Support
6 Months to 1 Year
Admin & Sales Marketing
2-5 Years
Experience highlights
Life Insurance Quality Specialist
Valiant Freelance Communication
·
April/2023
–
Present
Ensured accurate call transfers by verifying client information, conducted follow-ups with prospects, and supported service quality across multiple U.S. states in a fast-paced remote environment.
Admin & Sales Marketing
Sandoq Al Ahlam Technical Services LLC
·
November/2021
–
Present
Handled admin tasks, prepared reports and quotations, and supported sales operations while ensuring staff compliance and smooth daily workflows.
Associate Technical Support
TechMahindra
·
November/2021
–
Present
Provided technical support, resolved service and billing issues, processed requests using tools like TRIO and MyDesk, and handled escalated customer concerns efficiently.
