Skills
Multitasking & Time Management
1-2 Years
Adaptability & Flexibility
1-2 Years
Patience & Empathy (handling difficult customers with care)
1-2 Years
Microsoft Office Proficient
1-2 Years
Ticket Management & Follow-ups
1-2 Years
Adaptability
1-2 Years
Chat support
1-2 Years
Multitasking
1-2 Years
Email and Chat support representative
1-2 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
1-2 Years
Customer service > Sales Representative > Customer Support
1-2 Years
Ticket Management
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
1-2 Years
Experience highlights
Teammate
TaskUs
·
November/2024
–
Present
Provided customer support for Upside cashback rewards platform. Handled inquiries via email addressing cashback eligibility, account issues, and reward discrepancies.