Senior Operations Manager

Verified

$6/hr

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Outline

Looking for Part-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m passionate about helping organizations strengthen their operational foundations, enhance customer experience, and achieve measurable financial and social impact.

I am a results-driven operations and business leader with over 15 years of experience managing multi-sector organizations across operations, sales and marketing, finance, administration, and compliance. My career spans leadership roles in mall and retail management, franchising, social enterprise development, and financial oversight—where I consistently delivered growth, efficiency, and profitability.

Having led business expansions, increased revenues, and implemented process improvements for both private companies and social enterprises, I bring a strong balance of strategic vision and operational execution. My background in sales and marketing, P&L management, regulatory compliance, and stakeholder engagement enables me to streamline operations while building sustainable business growth.

Skills & Experience

Skills

Coaching > Business 10+ Years

Marketing 5-10 Years

Office and Administration 10+ Years

Office and Administration > Operation Management 10+ Years

Professional Services > Management Services > Finance Management 10+ Years

Experience highlights

Senior Mall Operations Manager/Asst. Mall Manager

Shopping Center Management Corporation · October/2020 – Present

• Oversee end-to-end mall operations, including tenant management, marketing, leasing, finance, and security.
• Increased mall revenue by streamlining leasing processes and enhancing customer experience programs.
• Managed vendor relations and resolved tenant concerns to maintain high occupancy and customer satisfaction.

General Manager

Choobi Choobi Flavors Corporation/Choobi Choobi Franchise Corporation · January/2015 – Present

• Directed nationwide operations of restaurant chain and led franchising expansion.
• Opened 19 new franchise branches, significantly increasing market share and brand visibility.
• Managed cross-functional departments including HR, Finance, Operations, Marketing and Comissary.

Philippines Internal Sales Officer

Conductix-wampfler · January/2014 – Present

• Managed B2B sales and market penetration strategies in the Philippines.
• Led project management and compliance for large-scale industrial clients.

Territory Manager

Glaxosmithkline · July/2007 – Present

• Handled sales, marketing, and key account management in a competitive pharmaceutical territory.
• Achieved consistent sales growth and market expansion.
• Pioneered the promotion and selling of GSK's cervical cancer vaccine (Cervarix) in the Philippines.

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