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Janice O.

Virtual Assistant

Verified
$3/hr

Outline

Looking for Freelance work (4 hours/day) at $3/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am a driven, honest individual, and hard-working professional, looking to use my experience and skills to contribute to the success of the company.

Skills & Experience

Skills

Customer service Less than 6 Months
Leadership 2-5 Years
Communication Skills 2-5 Years

Experience highlights

Barista
Starbucks · June/2024 – /
I work as a Barista at Starbucks. My primary job is to deliver the highest quality of customer service to our customers by giving them the right beverage/food with high quality taste, interacting with them and remembering them, welcoming them with warm greetings, and thanking them.
Market Research Agent
Dynata · May/2021 – Present
I conducted primary market research to gather information on competitors, industry trends, and consumer behavior. During these times, I have developed my communication skills, helped the company increase its response rates, and improve my ability to multitask.
Seasonal Service Crew
Goldilocks Bakeshop, Inc. · December/2017 – Present
I am in-charge of taking the customers’ orders who are in queue, maintained the cleanliness and proper hygiene of the store, and served cakes and pastries promptly. I successfully handled a high-pressure situation when the store was understaffed, and consistently received positive feedback from customers on my service and professionalism.
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