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Adarlina O.

Virtual Assistant

Verified
$6/hr

Outline

Looking for Freelance work (8 hours/day) at $6/hour

Associate Degree

English proficiency Fluent

Professional Summary

I have professional experience working in the BPO industry as a customer service representative for a healthcare account. My main responsibilities inc

Skills & Experience

Skills

Time management, customer service, Multi-tasking, Attention to detail 2-5 Years

Experience highlights

customer service representative
everise philippines · July/2024 – /

I work as a Customer Service Representative for a healthcare account, helping members and providers with questions about their healthcare benefits, claims, billing, and account information. I handle inbound calls, provide clear and accurate information, and help solve issues in a professional and friendly way.

I make sure to follow HIPAA guidelines to keep personal information safe and secure. I use multiple systems to check and update records while making sure every call is handled quickly and

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