Social Media Manager/ Medical Virtual Assistant

Verified

$8/hr

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Outline

Looking for Part-Time work (15 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Skilled Social Media Manager and Medical Virtual Assistant with experience in content creation, scheduling, patient support, and EMR systems. Reliable

Skills & Experience

Skills

Chat/Email Support 1-2 Years

Email Management 1-2 Years

Calendar Management 1-2 Years

Calendar /Scheduling 1-2 Years

Electronic Medical Records (EMRs/EHRs), (OfficeAlley, Tebra, Athenahealth, Practicefusion)) 6 Months to 1 Year

Marketing > Content Creation 6 Months to 1 Year

Experience highlights

Med. VA- Social Media Lead Management/Patient retention/SMS and Email Management

Surgithin · December/2024 – /

- Answering patients inquiry
- Scheduling appointments and follow- up via live chat or SMS.
-Update Spreadsheets for no show patients
-Managed Emails.

Medical Virtual Assistant

Elevate Medical LLC · April/2024 – Present

-Checked emails and responding to inquiry, appointment scheduling,
-Sending follow-up reminders
- Answering inbound and outbound calls - front end,
- Processed prescription refill request, pharmacy coordination.
- Processed patient during
telehealth visit through Contact hidden (Telemedicine platform). ---Update patients charts through EMR- Kareo/Tebra.

Social Media Manager

Loopline Digital Marketing · June/2023 – Present

- Managed 4 social media accounts including one each of Facebook, Tiktok, Youtube, and Instagram, and 1 CRM-kartra.
- Editing long form videos into short form
- scheduling content, customer service, inbox management, data entry, maintained documentation of published posts into spreadsheets.

Operatin room staff Nurse

Medical Mission Group Hospital · September/2020 – Present

Maintained safe environment as well as sterility. Assisted Surgeon in a variety of complex procedure including orthopedics, general surgery,
exploratory surgery and other common surgeries. Keep detailed
count of all surgical instruments, sponges, sutures used during operation/procedures. Educate patient/ families on surgery details, complications and after care. Monitored fetal heart rate for abnormalities and communicated them to the physician on duty.
Monitored progress of labor.

Chat Support

Oxnia Inc · December/2019 – Present

Provided accurate and appropriate information in response to customer inquiries. analyzing customer needs. Properly directed inbound chats queues to improve the flow

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