Skills
Virtual Admin Assistant, Back Office Support, Design, Advertising and Marketing
10+ Years
Experience highlights
Medical Coordinator
ResolvedCX
·
January/2024
–
Present
Helped the Agency to execute outsourced customer service for a Healthcare Account. Handled front-to-back-end customer support from chat to call handling, processing medical records, and managed spreadsheet for tracking orders, subscriptions, and payments.
Virtual Assistant
Concierge Assist
·
October/2018
–
Present
Assisted the business owner with personal errands and business management. Managed the business by doing lead research, email management, and social media management.
Virtual Assistant
OkayRelax LLC
·
July/2017
–
Present
Helped the Agency in handling multiple clients. Tasked to do web research, data entry, lead generation, email and calendar management and social media management.
Outbound Representative
Salesstaff
·
September/2016
–
Present
Focused on telemarketing for B2B telesales, appointment setting, and lead generation.
Customer Service Associate
Alorica Philippines, Inc.
·
May/2015
–
Present
Handled inbound calls providing customer support related to billing and disputes for a Department Store based in the U.S.
