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Danica Marie S.

HR and Operations Manager | Executive Assistant | Bookkeeping and Payroll Specialist

Verified
$6/hr

Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

HR and Operations Manager with close to a decade of experience across the Philippines and the UAE, spanning full cycle human resources, executive support, bookkeeping, business development, and BPO quality assurance. Built HR systems and SOPs from the ground up, helped grow a UAE trading company from a five-person team to nearly thirty within a year by championing delegation, and led strategic location analysis that supported a UAE retail brand's growth from 28 branches to 47 across three brands. Xero Certified Professional with hands on experience in Tally ERP, UAE visa and compliance processing, and customer interaction auditing. Comfortable moving between structured HR process works and fast paced administrative or executive support, and currently completing an MBA. Open to remote, hybrid, or onsite arrangements across the Philippines and international markets.

Skills & Experience

Skills

Human Resource Administration 2-5 Years
Admin & Data Support, Email & Task Management, Bookkeeping Assistance, Canva & Social Media Assistance 5-10 Years
Book Keeping, Data Entry Management, Organizational Skills 2-5 Years
Leadershift & Team Management 5-10 Years
Executive & C-Suite Support 2-5 Years
Office and Administration > Power BI 1-2 Years
Office and Administration > Quality Assurance 1-2 Years
Less than 6 Months
Team Leadership 1-2 Years
CURRICULUM DEVELOPMENT 1-2 Years
Business development 5-10 Years
Contract Management 2-5 Years
CRM > Salesforce 1-2 Years
Customer Support > Chat Support > Email > Admin Assistant > Virtual Assistant > Executive Assistant 5-10 Years

Experience highlights

Subject Area Instructor and Coordinator, TESDA Assessment Center Processing Officer
Mary Our Help Technical Institute for Women (Pampanga), Inc. · April/2025 – Present
Taught Business and Office Technology subjects to 25-trainee cohort. Built TESDA Assessment Center SOP from scratch covering compliance, documentation, and records under ISO 9001:2015. Served as Discipline and Co-Curricular Coordinator, developing curriculum and compliance documentation.
Quality Analyst Apprentice
LizardBear Tasking Inc (TaskUs) · February/2024 – Present
Audited 40-60 representative calls weekly against quality and customer service metrics. Started as Voice Support Representative, promoted to Subject Matter Expert for training. Tracked results through Power BI and Salesforce. Fully remote role.
Business Development Executive
Taif Al Emarat Perfumes LLC · March/2021 – Present
Strengthened site selection process, researching mall and kiosk locations for strategic fit. Supported brand growth from 28 to 47 branches across three brands. Built custom contract management system digitalizing 47+ property and lease records. Provided executive support to CEO.
Business Development Executive and Executive Assistant
Freelance Private Client · December/2018 – Present
Contacted 15 international automotive manufacturers for distributorship opportunity, advancing one to executive negotiation. Prepared UN MEA procurement bid submissions. Managed email, calendar, meeting coordination, and documentation. Fully remote, project-based.
HR and Office Manager
BAM General Trading FZE · February/2018 – Present
Ran full recruitment cycle expanding company from 6 to nearly 30 employees. Replaced supplier visits with online scheduling process. Handled bank reconciliation, accounts, payroll using Tally ERP, UAE visa processing. Executive Assistant to owner and COO.
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